Shipping Policy
Introduction
At Uptown Prints, we aim to provide you with fast and reliable shipping options. Please review our shipping policy below for details on shipping zones, rates, delivery times, and other important information.
Shipping Zones
Uptown Prints ships to the following zones:
- Domestic (United States)
- Continental United States
- Alaska
- Hawaii
- S. Territories (Puerto Rico, Guam, U.S. Virgin Islands)
Shipping Rates
Shipping rates vary based on the destination, weight, and dimensions of your order. You can view the shipping cost for your order at checkout before you finalize your purchase.
Domestic Shipping
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times may vary based on the destination country’s customs processing.
Order Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
Customs, Duties, and Taxes
For international orders, any customs and import duties, fees, or taxes imposed by the destination country are the responsibility of the recipient. Uptown Prints has no control over these charges and cannot predict their amount.
Shipping Restrictions
Due to certain restrictions, we may not be able to ship to all locations. If we are unable to ship to your location, we will notify you as soon as possible.
Delayed or Lost Shipments
We are not responsible for any delays, parcels damaged, or parcels lost in transit by carrier (to or from our facility). If your shipment is delayed or lost, please contact our customer service team at info@uptownprints.com. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Uptown Prints
Email: info@uptownprints.com
Address: 1279 Castle Hill Ave., Bronx, NY 10462