Introduction

At Uptown Prints, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below for details on how to return items purchased from uptownprints.com.

Return Eligibility

Certain types of goods are exempt from being returned, such as perishable goods, custom products(apparel & graphic services, and digital downloads.

Refunds

 All sales are final.

Exchanges

If you need to exchange an item for the same product, contact us at info@uptownprints.com. We only replace items if they are defective or damaged.

Non-Returnable Items

Several types of goods are exempt from being returned, including:

• Custom or personalized items including custom artwork/graphics
• Digital products, including downloadable software and digital art
• Gift cards

Damaged or Defective Items

If you received a damaged or defective item, please notify us immediately at info@uptownprints.com. We will arrange for a replacement or refund, including the cost of return shipping.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Return Policy, please contact us:

Uptown Prints
Email: info@uptownprints.com
Address: 1279 Castle Hill Ave., Bronx, NY 10462